Artificial Intelligence Product Director

I turn AI potential into
products that scale.

I’m Brian Lloyd. I turn complex problems into useful products through AI strategy, intelligent fleet experiences, and enterprise delivery.

CorpayUS VenturesStripeJPMorgan Chase

Product leadership across fintech, payments & SaaS

Brian Lloyd wearing a navy suit
20+Years building
digital products
$32.9MAnnual product
budget led
118+Digital products
launched
AI DLC | Agentic FrameworkB2B2C
Focused
Expertise / About

AI with a purpose.

AI creates possibility. Product leadership makes it useful.

I bring more than two decades of experience across fintech, payments, SaaS, and customer-facing platforms. I connect product vision with data, APIs, and delivery to solve real customer problems.

At Corpay, that means advancing Virtual Fleet Manager, AI-DLC practices, and connected Driven and SmartFill experiences with product, engineering, design, security, and commercial partners.

Download my résumé ↗

01

Find the right problem.

Frame the opportunity, understand the customer, and connect the product vision to a meaningful business outcome.

02

Turn clarity into delivery.

Bring product, design, data, engineering, and business partners together around priorities and measurable acceptance criteria.

03

Make AI earn its place.

Build useful workflows with evaluation, human oversight, adoption, and reliable performance at the center.

Applied AI / Delivery

From idea to impact.

I bridge strategy and execution so AI capabilities can move into useful customer workflows, with clear decisions and human review along the way.

01 / DISCOVER

Find the value.

Customer problems, commercial opportunity, and a clear definition of success.

02 / VALIDATE

Prove the approach.

Data quality, API dependencies, feasibility, and product acceptance criteria.

03 / DELIVER

Build the experience.

AI-assisted engineering, human review, iterative releases, and adoption.

04 / IMPROVE

Keep earning trust.

Evaluation, monitoring, accountability, and a feedback loop that improves the product.

LLMs & AI agentsAI-DLC & human reviewAPIs & platform integrationRoadmaps & growth
Leadership / A track record of building

Big Impact Experience

AI, payments, SaaS, and digital banking—plus independent work that brings a personal product vision to life.

Corpay

Director, AI Product Management
2023 – PresentRemote

Lead AI and digital product strategy for Corpay US Vehicle Payments, connecting fleet intelligence, platform APIs, payments, and Driven web and mobile experiences.

  • Advance Virtual Fleet Manager (VFM), which analyzes fuel purchases, identifies lower-cost nearby stations, flags missed savings, and enables driver outreach.
  • Help operationalize the AI Development Lifecycle (AI-DLC), using product acceptance criteria, AI-assisted code and tests, and human review. Pilot benchmarking showed approximately 74% faster end-to-end delivery versus the traditional baseline.
  • Partner across FleetNet/API, engineering, data, and business teams to resolve dependencies, prioritize value, and deliver actionable fleet insights.
  • Guide multi-team delivery for Driven, Amazon SmartFill, and digital growth experiences, from discovery and roadmap through release and iteration.
Virtual Fleet ManagerAI-DLC · human reviewDriven by CorpayPowered by AmazonOneClickNative Payments

US Ventures

Director of Product · Innovation & Growth
2018 – 2023Remote

Led SaaS innovation, product investment, commercialization, and cross-functional delivery across five agile teams.

  • Oversaw a $32.9M annual product development budget, aligning investment with delivery priorities and commercial opportunity.
  • Delivered 20% revenue growth in 2023 through the development and commercialization of three scalable SaaS products.
  • Spearheaded a new product line associated with 35% year-over-year revenue growth in Q1 2023.
  • Led development and go-to-market strategy for the organization’s first B2B AI/ML-powered product suite and mentored product management teams.
$32.9M annual budget5 agile teamsZeroMe Platform20% revenue growth

Stripe

Vice President of Product & Innovation
2008 – 2018Remote

Led cross-functional product, design, and engineering teams delivering enterprise SaaS and financial platform experiences.

  • Connected product strategy and customer insight with outcomes including 25% higher customer retention and 20% revenue growth.
  • Shaped a research-informed product portfolio, with gains in market share and customer satisfaction.
  • Improved delivery practices through SAFe, Agile, and Scrum, reducing time to market by 40% and increasing team productivity by 20%.
  • Defined long-term product vision and roadmaps aligned with business priorities.
25% higher retention20% revenue growth40% faster time to marketEarly Team Product Manager

JPMorgan Chase

Senior Product Director · Mobile & Web
2000 – 2008Cardmember Services

Led digital banking, mobile, and web product experiences with a focus on customer workflows, innovation, and service quality.

  • Led a cloud-based banking initiative that reduced task completion time by 35%, with a 22% year-over-year revenue increase.
  • Set strategic roadmaps aligned with customer needs, market opportunities, and stakeholder priorities.
  • Advanced fraud detection, prevention, and customer feedback practices across banking experiences.
35% faster task completionDigital bankingMobile · Web

Gratituned

Author & Creator · Independent Work
Independent workgratituned.com

Created Gratituned, a book and companion workbook that turn gratitude into practical, everyday habits.

  • Authored Gratituned and developed a 52-page companion workbook with guided reflections and daily practices.
  • Built a cohesive digital product experience spanning the book, workbook, website, and direct-to-reader journey.
  • Bring the same product mindset to independent work: understand the audience, make the experience useful, and keep improving how people engage.
Book + 52-page workbookDigital product experienceAuthor-led brand

Visit Gratituned ↗

Choose a company bubble or expand a role to explore the work and outcomes.

My work / Selected initiatives

Work that makes a difference.

Practical AI, connected platforms, and products designed around people.

Illustrative workflow
AI VIRTUAL PLATFORM Fleet spending
Fleet spending→AI visibility→Smarter workflows
Track · Control · OptimizeAI Virtual Assistant
Corpay / Fleet AI

Virtual Fleet Manager

The AI Virtual Platform simplifies how businesses track, control, and optimize commercial fleet spending. AI Virtual Assistant reduces manual work, enhances visibility, and powers smarter finance workflows.

AI Virtual Platform · Fleet spending
Explore my contribution

I help connect customer workflows, acceptance criteria, API dependencies, and delivery priorities across product, FleetNet/API, engineering, data, and business teams. The focus is making fleet insights actionable and useful in everyday fleet decisions.

Illustrative mobile experiencePowered by Amazon app screen for unlocking a fuel cardPowered by Amazon app screen for scanning a fuel card
Corpay / Amazon fleet mobile

Powered by Amazon

Led product work for the Powered by Amazon mobile application, connecting drivers to digital fuel cards, vehicle pairing, fueling access, and station discovery.

Mobile product delivery · Amazon fleet ecosystem
Explore the application

Aligned UX, engineering, operations, and Amazon partners across onboarding, card–vehicle relationships, OneClick fueling unlock, decline notifications, and launch readiness. Focused on making the driver journey clear from setup through fueling and support.

Illustrative fleet journeyIllustration of a delivery truck at a fuel station with a mapped routeDRIVEN · SMARTFILL
Corpay / Web & mobile

Driven & SmartFill

Guide connected fleet and payments experiences across web, mobile, and partner workflows, aligning discovery, roadmaps, release planning, and iteration.

Cross-platform product leadership
Explore the scope

My work spans Driven Web/Mobile, Amazon SmartFill, fleet workflows, platform APIs, and digital growth experiences. I bring product, UX, engineering, security, and business partners together to resolve dependencies and deliver clear customer journeys.

Portfolio / Products I’ve shaped
  • Payments
  • Sustainability
  • Fleet web & mobile
  • Driver mobile
US Ventures / SaaS & growth

SaaS commercialization

Led product investment and go-to-market work across a three-product SaaS portfolio, including sustainability product experience with ZeroMe.

20% revenue growth in 2023 across the SaaS portfolio
Explore the leadership

I oversaw a $32.9M annual development budget and coordinated five agile teams, connecting investment, commercialization, and customer adoption. The 20% growth figure applies to the SaaS portfolio; it is not assigned to ZeroMe alone.

Workflow visuals are illustrative.

Independent work / Author & Creator

A different kind of impact.

GRATITUNED

A book, a 52-page companion workbook, and a digital experience that help people notice what’s good and build gratitude into everyday life.

Writing Gratituned brings my product mindset into a personal project: make an idea useful, create a clear experience, and give people practical tools they can return to.

  • Practical daily habits
  • Guided reflections
  • Digital book & workbook
Explore Gratituned
Gratituned by Brian A. Lloyd
My product perspective

A few things I believe.

Start with the problem.

Make the customer need and intended outcome explicit before choosing the technology.

Build trust into delivery.

Evaluation, usability, human oversight, and operational readiness are product responsibilities.

Make teams effective.

Create clarity, shared ownership, and momentum so great people can do their best work.

A Few Principles I Build By

Start with the customer problem.

Use AI to create real leverage.

Empower teams to move fast and stay aligned.

Let’s connect

Let’s build what matters next.

Exploring AI product leadership, intelligent platforms, or a complex product challenge? I’d welcome the conversation.

Start a conversation
Let’s Connect

Based in St. George, Utah.
Connecting ideas, people, and practical AI.